Important message to Wales Sales managers.

Up to now you were told that only a italian sales specialist could increase your sales in Europe.

To achieve your business target you then needed to recruit a professional French or foreign national candidate to fulfill the position within your company. Considering you use this option, you would then contact a specialized recruitment agency who would look for the ideal candidate on your behalf.

So let’s talk about your ideal European or foreign national candidate if you don’t mind. Would you like him (her) to be responsible for the following:
- Working within a busy international team to provide a first class level of service,
- Processing orders,
- Dealing with customer queries and discrepancies,
- Handling inbound enquiries to convert these into sales,
- Translating documentation.

Plus you expect your European or foreign national account manager to have: .
- Native speaker and fluent English plus another European language.
- Experience in customer support and sales environment
- Goals-oriented and motivated and ready to lead a team
- Marketing mind, good negotiator, results oriented, ambitious & hard worker
- Familiar with terminology relevant to internet advertising is a plus
- Fast typing is required
- Committed and fast learner
- Available to cover various shifts (including evenings, maybe weekends as well).

Great, this would be for your company, the ideal candidate to increase your sales in Europe, n’est ce pas?

Considering you had this person now, what would you ask him to do? Generally you would want him (her) to do what you (or someone else in your company) cannot do such as:

- Handling initial European or any foreign enquiry through to final decision,
- Customer prospection,
- Generating sales leads,
- Marketing research,
- Negotiations with suppliers, partners, customers
- Preparing quotations,
- Liaising in English daily with other employees,
- Accounts and invoices follow up.

How would you attract this French or foreign national manager?

Your staff partner may describe the role something like:
“The duties of this key role include resolving issues for customers based in the European, Middle Eastern and African - EMEA- regions.
It is a very fast moving business environment working with highly talented and motivated individuals. The successful candidate will come from a Web background and will have strong customer support skills. In addition the ideal applicant needs to be team players, have great communications and customer services skills.
In return, the company will offer a permanent post with attractive salary and benefits package.

All the usual stuff you can read day in day out from staff agencies. “Great stuff innit?” Sorry, but I had to place that English expression simply because you know that the ideal candidate for the ideal job and the ideal wages simply does not exist. I’ve been there myself as candidate and the reality is different.

- First of all the candidates’selection: has the agency understood your requirements?

- Second, the job description: Candidates may think they will be saving your company. According to what they understood from the agency they could have thought so. And then the job itself. Well maybe not exactly what you have described it, or something may happen in the meantime and so on.

- And finally, the salary (”la paye” in French).
Here we go, let’s start bidding

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