When you are looking into getting a professional website designer to build a website for you, if you have not gone by way of the process earlier than then you are probably pretty much open to whatever the designer says and does and trusting them from the beginning. There are loads of questions that you possibly want answering, but whereas all of these the designer no doubt answers, it may possibly be the questions that you have not thought of that have the sting in the tail.

Unfortunately for customers, possibly fortunately for me, several of my customers arrive having had a bad know-how of a previous designer and wanting to move. magnificent for me in that I’m selecting up more customers, sad though that they have fallen for various, almost certainly unintentional, traps along the way. The problem is, unless you have suffered these yourself then you almost of course don’t know to check that you won’t become the next victim.

Now a lot of these problems are doubtless not intended to cause problems. possibly in a number of instances they are more intended to keep you as their customer. But this arm twisted behind the back method of customer retention is not what I anticipate for in my Southport website design business. I much prefer to keep customers happy and coming back!

The biggest problem that I see regularly is in registering domain names. On a side note, I much prefer to register domains than get the customer to do it, for the reason that it wastes more time transferring the hosting across than the URL costs to register. But a lot of designers don’t follow the rules when they register a domain name for their customers.

It doesn’t apply to the generic domain names, but with Nominet when you register a new domain name, it is in the rules that the contact name ought to be the name of the owner ? the name of the person ultimately paying for it. And for good reason and why our Southport web design customers always have their contact details on their new websites I register for them.

What I see frequently happening is the designer registers the new domain name in their, or their design company’s, own name. A 12 months or two down the line and there’s a number of sort of fall out regards being too slow to make amendments to the site and the customer decides to move. Of course, having spent time, effort and money promoting the website they want to keep the same name. But the designer starts to uncover awkward. They involve to keep the site. They point out that the domain name was registered for ‘free’ as part of the build and it’s their name.

There are a lot of reasons for this to happen. occasionally it can be just a mistake. But the thing to do is when you are ready to hand over the balance of payments is to check the Whois records for your website. If anyone other than you or your preferred contact is listed because the owner, unearth the designer to switch it prior to you pay up. It may perhaps simply save you a lot of trouble further down the line.

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